Shipping policy
We process and ship every Pawnovia order as quickly as possible so your pet's new favorite thing arrives fast.
Shipping Rates
- Free shipping on all orders over $50.
- Orders under $50 ship for a flat $4.95.
Processing & Delivery
Orders are processed within 1–2 business days. Estimated delivery after processing:
- USA & UK: 3–6 business days
- Australia, New Zealand & Europe: 4–7 business days
- Rest of the World: 5–10 business days
Tracking
You'll receive a tracking number by email as soon as your order ships. If you haven't received tracking within 3 business days, check your spam folder or contact us.
Pawnovia is a store operated by Fancyup Inc., a corporation registered in Canada.
Pawnovia Fulfillment Center
3000 Rue Alexandra, Unit 302
Québec, QC G1E 7C8, Canada
Email: info@pawnovia.com
Customer Support: +1 (514) 771-3637
Hours: Monday–Friday, 9am–5pm EST.